Free Emotional Support Sessions

With thanks to funding from Telford and Wrekin Council we are now available to offer free Emotional Support Sessions to local residents.  This funding will enable Impact to support those whose mental health has been affected by the current Covid-19 crisis.

The sessions are aimed at people living within the Telford and Wrekin council area who are:

  • struggling with loss of a loved one during the Covid-19 crisis
  • suffering anxiety around health, job security, finances
  • whose mental health has been impacted by isolation and loneliness
  • Telford and Wrekin Council Staff

Impact will be offering up to three sessions per person spread over a six-week period for those aged 14 and above.  The sessions will be delivered on the telephone or online and will give people a safe, non-judgemental space to discuss how recent events have affected them. Sessions will be confidential and will allow people the ability to talk about their emotions which they may not feel able to discuss with family or work colleagues.

If you would like to book a session then please give us a call on 01952 223 165 or email us on info@impacttelford.co.uk.

Coming soon: COVID-19 Emotional Support Sessions

We are pleased to announce that Telford and Wrekin Council have granted funding for Impact Telford to deliver Emotional Support Sessions for local residents.  This funding will enable Impact to support those whose mental health has been affected by the current Covid-19 crisis.

Emotional Support Sessions will be delivered by our experienced counselling team either online or via telephone, to help those with anxiety around health, job security, finances, or experiencing other mental health issues arising from isolation and loneliness. The service is also available to those who have been bereaved and are struggling to come to terms with the loss of someone close to them during Covid-19 epidemic.

Impact will be offering up to three sessions per person spread over a six-week period.  The sessions will give people a safe, non-judgemental space to discuss how recent events have affected them. Sessions will be confidential and will allow people the ability to talk about their emotions which they may not feel able to discuss with family or work colleagues.

For more details of the service please email us at info@impacttelford.co.uk

Impact Telford has moved!

From 1st April we are now four doors up the road on Madeley High street. We’re now based in the CHEC centre, we can’t wait to show you our new rooms once lockdown is over! For now our office is closed but our counselling team is still working with clients either online or on the telephone. Our phone line is still running, just give us a call and if we don’t answer please leave a message, we’ll be in touch as soon as we are able.

Problem Gambling: Gamcare

From April 2020 Impact Telford are sadly no longer in partnership with GamCare. 

Anyone looking for help with problem gambling should call the freephone National Gambling Helpline on 0808 8020 133 or alternatively look at treatment options at www.gamcare.org.uk 

Locally the GamCare partner agency Aquarius will be picking up treatment for gambling clients in Telford and Shropshire. They can be contacted on 0300 456 4293 or via their website www.aquarius.org.uk

Covid-19: Our work during the Coronavirus Crisis

With face to face work currently not an option our team have moved to work either online or on the telephone and are continuing to provide counselling sessions for those that need. We appreciate that it is a very difficult time and are doing our best to make sure that we can support as many clients as possible. Unfortunately we have temporarily had to stop working with young children for now, this is because a lot of the therapeutic work with children is done through play and creative art which isn’t practical on the phone or online. It’s not a step we’ve taken lightly and we will resume face to face work again as soon as we are able to do so. In the midst of early lockdown chaos at the end of March we moved offices and can’t wait to welcome you there!

In the meantime we are still taking on referrals for adults and young people who are happy to work on the phone or online, just give us a call on 01952 223 165 or email us at info@impacttelford.co.uk. You may need to leave a message as our team may be with clients but we’ll call you back as soon as we can to arrange an appointment with one of our counsellors.

What to expect from Couples Counselling and Relationship Therapy

As well as counselling individuals – both adults and children – some of our counsellors offer relationship therapy working with couples. If your relationship is going through a tricky patch, or there are things that you’d like to raise with your partner but don’t quite know how, then couples counselling can be a way to explore things together.

We asked one of our couples therapists what they would say are the things that people could expect from relationship therapy, here’s what they had to say…

“It’s about helping you gain insight into your relationship, and supporting you to identify and work through your relationship differences. We’ll look at the issues together and discover how and why they have become an issue for each of you. It’s about helping both parties gain insight into what’s really going on and understand the part that they’re each playing. We work to understand why you argue and perhaps why roles in the relationship may have become dysfunctional. There’s also an important element of looking at communication styles – how you both recover from an argument and looking at listening to hear instead of listening to respond.”

If you think that couples counselling could help you to work through your relationship issues then just give us a call. We see clients from our centre in Madeley, Telford and both day and evening appointments are available.

Small Charity Week – Can you help us?

It’s small charity week this week, raising the profile of small charities. We’ve been going as a registered charity since 2003 and the support of the local community has been invaluable in helping us make counselling affordable to those that need it here in Telford.

Later this week we’ve got a team coming in from a local business to help us redecorate some of our rooms, and last year the local branch of the Co Op raised over £6,000 for us.

We’re always on the look out on ways to raise funds and help us on our mission to improve mental health, so if you’ve any ideas then we’d love to hear them. We also would love some more trustees on board to help us with the strategic vision for the organisation, there’s more info on our trustees page here if you think you’d be great for our team!

Counselling Children and Young People

Does your child seem upset, sad, angry or anxious but you can’t understand why? Has your child’s behaviour changed? Are you feeling concerned or worried? Children and young people generally express their feelings through actions, but this can become scary and out of control if left unexplored. 

In counselling we can explore your child’s thoughts and feelings in a neutral environment so that they might work through their difficulties. 

Our specialist children’s counsellors can help your child explore what’s going on for them through play or talking in a way that helps them process whatever they might be struggling with.  As well as working from our friendly rooms in Telford, some of our counsellors are based within local schools and we’re happy to liaise with you to work out the best way for your child to access our services.

Give us a call, we’d be happy to have a chat and see how we can help: 01952 223165

Launch of Consultancy Services: free mental health training!

Whilst much work has been done to reduce the stigma about talking of mental health with friends and family, in the workplace it is a different matter. Only 13% of those diagnosed with a mental health issue feel able to share this with their manager.

On Tuesday 9th July 2019 we are holding a launch event for our consultancy services aimed at local HR managers and business professionals. As part of the evening we’ll be holding a short presentation on having difficult conversations if you’re worried about someone’s mental health. It’s an opportunity to come meet some of the counsellors here at Impact Telford, network with other local professionals as well as find out a little more about ways to support your team. There’ll be cake and nibbles too!

If you’d like to come along then please register here on eventbrite or give us a call directly at our office.

Back to school for our counsellors!

As professional counsellors our team are all required to undertake continued professional development (CPD) and attend additional training each year. It’s one of the values in the BACP ethical framework and a way of keeping our skills up to date as well as giving us the opportunity to look at our particular areas of interest in more depth.

Just in the last few months our counsellors have undertaken training in a wide variety of areas such as:

  • Makaton,
  • CBT (Cognitive Behavioural Therapy)
  • Self Harm
  • Suicide awareness
  • Maastricht Interviewing (a technique for working with those who hear voices or are diagnosed with schizophrenia)
  • Motivational interviewing
  • Using play in counselling
  • EMDR
  • Solution focused therapy
  • Working with those who have suffered sexual violence.

We’ve lots of interesting courses we’ll be on in the coming months, keep an eye out on our blog or facebook page to see what we are up to and if any of the above topics are of particular interest then give us a call.